Shipping Policy

• Please note, we do not ship on Fridays, Weekends and/or Holidays.
• A shipping confirmation email will be sent out at that time.

No orders are shipped after hours, on weekends or on holidays.

Please keep in mind that this is an estimated delivery time provided by our carrier. On rare occasions your package may arrive outside the estimated timeframe.

Unfortunately, once packages are in the carrier’s hands, they are out of our control. That being said, we know how frustrating it can be and we are here to help!

As stated at checkout, if you opt out of shipping protection, our hands are tied. You need to work directly with the carrier to resolve this issue, as they do not guarantee insurance to us and we cannot take on their liability when they refuse to reimburse us for lost or damaged packages. We have given you the opportunity to insure your package via shipping protection. If you choose not to use it, the liability falls on you.

• If you purchased shipping protection at checkout:

Please contact us regarding your missing package.

• If you did not purchase shipping protection:

As a small business, we cannot take on the liability of carriers losing our packages and not reimbursing us for them. This is why we implemented shipping protection. We ask for your patience and understanding when working through these issues, as this is something that is very frustrating and time-consuming for us too.

Please feel free to reach out to our customer service team through our website for additional assistance. Thank you!